The Newcastle United Seat Exchange stands firmly behind the seats sold through our service. Once a sale is confirmed, we guarantee that you will receive the tickets you purchased. After you receive an order confirmation from us, if for any unforeseen reason the seats you selected are not available, SeatExchange.com will provide comparable or better seats.
In the unlikely event that we cannot find replacement tickets, we will refund your money in full. We will also ensure that your details remain secure and no information is passed to the seller regarding the identity of the person who has purchased their seat.
Once a sale is confirmed, we guarantee that the payment for the seat(s) you have sold will sent to you by post 14 days days after the match. We will also ensure that your details remain secure and no information is passed to the Buyer regarding the identity of the person whose seat they have purchased.
If we can help you with this service for Newcastle United Seasoncard holders and Supporters, or if you have any questions, please contact the Newcastle United Seat Exchange customer service team at any time during the normal ticket office opening times by telephoning +44 (0) 208 896 7070 or by sending a message via the Contact Us page.